Important information

It is your responsibility under the terms of the Loan Car agreement to insure your loan vehicle on the correct basis.

You should ensure the cover you take out and the policy documents issued by your insurance company are correct.

In particular you should check that:

  • The registered keeper is shown as Volkswagen Group United Kingdom Limited
  • The owner is shown as the employee in whose name the Loan Car agreement is in
  • The vehicle specification details are correct
  • The cover is comprehensive
  • Any named drivers shown are approved by the company as per the Loan Car scheme rules and signed loan agreement
  • The value of the vehicle is in line with the recommended retail price (or shown as market value where this is not specified)


You should check the detail of cover provided by each insurer to make sure it meets your requirements.

The table below highlights some of the differences in cover, service and charges between Volkswagen Car Insurance (provided by U K Insurance Limited) and other insurers.

 

  Volkswagen Car Insurance
(provided by U K Insurance Limited)
Other insurers
How to get a quote and purchase Telephone only - quote valid for 30 days Online/Telephone dependent on insurer
Price One price available Prices available from any insurer
Compulsory cover (as required by the business) Business Use and Commuting included as standard (where the occupation is acceptable) You will need to set up the correct cover for your use, adding on Business Use and Commuting if required
The insurer is automatically aware that Volkswagen Group United Kingdom Limited is the registered keeper of the vehicle.  You will need to inform the insurer that the owner of the vehicle is the employee that signs the Loan Car agreement You will need to set the policy up with Volkswagen Group United Kingdom Limited being the registered keeper of the vehicle and the employee that signs the Loan Car agreement as the owner 
Automatically set up as a comprehensive car insurance policy You will need to select comprehensive cover when you obtain a quote
Additional cover you may wish to add (not compulsory) Legal expenses cover can be purchased if required May be available but will vary by insurer
All repairs are carried out by Volkswagen Trained Technicians in Volkswagen Authorised Repairers using Genuine Parts and Accessories (excludes windscreen claims), which come with a two-year warranty (excluding wear and tear items) Any repairs must be carried out by a Volkswagen group Repairer which will be arranged for you when you call the Loan Car Accident Helpline on 01925 403410

Uninsured driver promise (providing we have the vehicle registration, make, model, and driver details)

May be available but will vary by insurer
Foreign use - option to purchase up to 90 days comprehensive cover May be available for an additional charge but will vary by insurer
Courtesy car is provided as standard while your car is being repaired by a Volkswagen Group Approved Repairer Any repairs must be carried out by a Volkswagen Group Repairer which will be arranged for you when you call the Loan Car Accident Helpline on 01925 403410.

Some insurers only provide a courtesy car if the repair is carried out by their approved repairer - this could result in you being left without a courtesy car
Cancelling or making changes to your policy No administration fee when you change your vehicle Most insurance providers will charge you an administration fee for making changes to a policy/cover
A cancellation fee will apply should you no longer need your Loan Car and wish to cancel your policy Most insurance providers will charge you for cancelling a policy
Making a claim You must call the Loan Car Accident Helpline on 01925 403410 if your car is damaged in an accident or stolen You must call the Loan Car Accident Helpline 01925 403410 if your car is damaged in an accident or stolen
Standard excess applies (refer to your policy documents for details) In line with the Loan Car agreement, any repairs must be carried out by a Volkswagen Group Repairer which will be arranged for you when you call the Loan Car Accident Helpline - some insurers may penalise you with higher excesses, charges or by removing policy benefits such as courtesy car

Please find below copies of some other important documents